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Helpdesk Telephone Numbers
Things to do before calling technical support.
Be in front of your computer, with the computer turned on.
If you recieve any error message(s), write down as much as you can of
that message. That information can be vital to solving the difficulties you are
experiencing.
Give the technician as much information as you can regarding the
problem. If you are not familiar with some of the terminology the technician is
using, ask him to slow down. Our technicians are here to help you.
Sometimes, problems beyond the our control do occur. If this is
the case, the technician will give you an estimated time for the systems to be working
properly again.
| Newport |
(423) 623-8300 |
| Morristown - Hamblen County |
(423) 587-7498 |
| Bulls Gap - Hawkins, Greene, Grainger Counties |
(423) 235-5339 |
| Knoxville - Knox and Surrounding Counties |
(865) 281-0671 |
| Johnson City - Washington County |
(423) 232-6755 |
| Kingsport - Sullivan County |
(423) 793-2006 |
| Elizabethton - Carter County |
(423) 542-9515 |
| Abingdon, VA |
(276) 623-5651 |
Helpdesk hours:
Monday - Friday : 8AM - 9PM
Saturday : 12PM - 5PM
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